Customised one-on-one training is a very effective method of developing skills and generally delivers quick results, saves time and is cost-effective.
It’s the perfect solution for busy managers and staff who need to develop skills but don’t have the time to attend training seminars.
Innovative Training Services (ITS) is committed to delivering exceptional results for our clients. Tailored training delivers both remarkable results and the best ROI.
You tell us your learning & development objectives and the time-frame, and we will work closely with you to achieve the training outcomes you’re looking for.
Outline of our one-on-one training process:
- We are briefed on the issues and areas of development which are relevant to the person’s role.
- All communication is strictly confidential.
- The training session is generally 2 hours. Because individual training is very targeted, a sizable amount of information can be covered in a two hour session.
- At the end of the session the person will have specific tasks to work on over the coming weeks. This will enable them to apply the strategies in real work-time, and provide a building-on effect for developing their skills.
- Two follow-up phone calls are made to reinforce the skills covered, and ascertain the person’s progress in applying content covered during the training session. This will be at two weeks and at a month.
- The number of sessions undertaken will depend on the skills being developed. Sessions are personalised to deliver maximum value.
Choose from our list of in-house training options.
Most common use of 1:1 training for skills development:
- Leadership and being the role model for workplace practices
- Leadership – moving from team member to team leader position
- Dealing with staff effectively and managing expectations
- Assertiveness in dealing with issues with managers/colleagues or individual staff
- Performance management
- Business writing - emails, reports
- Effective communication – across all levels (up, down and across)
- Time management with focus on planning and prioritising what’s important
- Presentation skills – from newbies to the seasoned presenters, who want to sharpen their skills
In-house training options
Management & leadership options
Do members of your management or executive team excel in some aspects of their role but under perform in other areas of responsibility? We have a wide range of modules; each focused on building management capabilities and enhancing leadership skills. We can tailor an in-house workshop for you or provide individual coaching.
We have a series of high-impact modules focused on improving specific leadership skills. If you’re not getting the results you want, then we have the training and tools to help you. We can tailor an in-house workshop on Leadership for your management team or provide individual coaching for your managers.
Short course module options
Choose the modules you need
Any of our short courses can be broken into modules and delivered as one-on-one coaching or as in-house training for your team. You are not locked into the full-day format. Tell us which parts matter most and we will build the session around those, weighting the content to the situations your people are actually dealing with. That might be a two-hour refresher, a half day, or a series of 1:1 sessions for someone stepping into a new role.
Browse the short course topics to see what each one covers, then talk to us about how you would like it delivered.
- Dealing With Difficult People & Situations
- How to Manage Stress & Get a Work Life Balance
- Receptionist & Outstanding Customer Service
- The Exceptional Executive & Personal Assistant
- Time Management – Essential Skills for Leaders & Managers
- Business Writing – Concise & Effective Emails
- Business Writing – Creating Reader Friendly Documents
Who will benefit from this type of training?
- Managers who want to upskill in specific areas, but don’t have time to attend full day courses.
- Team Leaders & Supervisors, new to the role, require support to upskill quickly in specific areas e.g. prioritizing time, managing staff.
- Individuals, regardless of their role, who want to upskill in specific areas and prefer to do it outside the workplace.
What people say about our 1:1 mentoring & coaching
Supervisor with 27 direct reports - Medical Centre
(4 sessions, 1 month apart)
“My one-on one-coaching sessions have equipped me with the perfect platform to develop my leadership. Sessions were catered specifically to my needs, and coached in a way that empowered me. Providing me with the confidence to implement strategies, which has seen a significant amount of success across my teams. The ongoing support and coaching outside of the sessions has also kept me accountable and supported throughout my journey.”
Financial Manager with 8 direct reports - Food Company
(3 sessions, 1 month apart)
“The mentoring sessions were just what I needed to get a fresh perspective on issues with my staff and one manager. Marie is very knowledgeable and was able to zero in on what the real issues were and provide strategies for dealing with them. She set clear steps and strategies I was able to apply straight away. This resulted in a noticeable reduction in my stress levels, I didn’t realise just how wound-up I had become!”
Executive - Electrical Company
(2 sessions, 2 weeks apart)
“Doing presentations is a requirement of my job that I really loath. I found the coaching helped me to gain control over my content (much more professional now) and my nerves. I’m more relaxed now and the format really works for me. Highly recommend this form of training if you want to improve your presentations and your delivery.”
Team leader with 4 direct reports – Health Centre
(6 sessions, 2 months apart)
“The 1:1 sessions have been invaluable to me and how I handle my role. The processes and strategies I applied really worked and my staff and my boss have seen big changes in me. My confidence meter has gone up 200%. Thanks Marie, you’re awesome to work with, can’t recommend your training highly enough.”